Contact information

Contact Information

If you have any questions regarding your order, shipping, returns, or general inquiries, our support team is here to assist you.

Customer Support Email:

📧 sac@australiadwt.online

Response Time:

We aim to respond to all inquiries within 1–2 business days. During peak periods, response times may be slightly extended.

Support Hours:

Monday to Friday

9:00 AM – 5:00 PM (AEST)

Excluding Australian public holidays.

When contacting us, please include your full name and order number (if applicable) to help us assist you more efficiently.

We appreciate your patience and look forward to helping you.